# Privacy Policy — Robert Richman > How robertrichman.com and Nora, Robert Richman’s AI assistant, collect, use and protect your information, including text messages. Source: https://robertrichman.com/privacy/ --- # Privacy Policy Effective November 13, 2026 This policy explains what information robertrichman.com collects, why, and what we do with it. The site is run by 48 Hour Day, Inc. (“we” or “us”), the company behind Robert Richman’s speaking and consulting work. If you have a question, email [robert@cultureblueprint.com](mailto:robert@cultureblueprint.com). ## The short version - We collect what you choose to send us, plus the basic technical information every website receives. - We use it to answer you, to deliver what you asked for, and to keep the site working and safe. - We don’t sell your information, and we don’t use advertising or analytics trackers. - We never share your mobile number or text-message consent with anyone for their marketing. ## What we collect ### When you fill in a form Our contact, subscribe, booking and request forms ask for things like your name, email address, organization, event details and message. We receive whatever you type in. ### When you use the AI-readiness check You give us a website address and, if you want the full report emailed, your email address, plus whether you’d like Robert to get in touch. To build the report, we read the public pages of the website you entered and save the results so the report can be shown or sent again. Robert is told which site was checked and, if you gave it, your email address. ### When you talk to Nora Nora is Robert’s AI assistant. You can reach her by phone, by text message or in your browser. What you tell her, such as your name, contact details, event details and messages, is used to answer you, to hold dates and to set up meetings with Robert. ### Technical information Like any website, our hosting provider receives your IP address, browser type and the pages you request. We use this to deliver the site, to limit abuse (for example, too many requests from one address) and to fix problems. ## Cookies and tracking We don’t use advertising cookies or analytics trackers. Some blog posts include videos from YouTube or Vimeo, and the site loads its fonts from Google Fonts. Those services receive your IP address when they load, and their own privacy policies apply to them. ## How we use your information - To reply to you and handle bookings, holds and meetings. - To send what you asked for, such as an AI-readiness report or an email you subscribed to. - To send account updates and customer service messages, including by text message if you gave us your mobile number for that. - To run, protect and improve the site and its tools. - To follow the law. ## Who else handles it We use a small number of service providers who handle information only to provide their service to us: - Website hosting, forms and storage (Netlify). - Email delivery (Resend) and our email inbox (Google Workspace). - AI providers that analyze public website content for the AI-readiness check (Anthropic, and for some reports OpenAI and Google). - Phone, text-message and AI providers that let Nora answer calls, texts and chats. We may also share information if the law requires it, to protect our rights or someone’s safety, or as part of a sale or merger of the business. We don’t sell personal information, and we don’t share it for targeted advertising. ## Text messages We only use text messages for account updates and customer service notifications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are never shared with any third party, except the providers that deliver the messages for us. Reply STOP to stop receiving messages, or HELP for help. See our [Terms of Service](https://robertrichman.com/terms/#text-messages) for details. ## How long we keep it We keep form submissions, messages and reports for as long as they’re useful for the reason you sent them, for example while we’re talking about an event. After that we delete them or keep only what we need for our records or the law. You can ask us to delete your information at any time. ## Your choices and rights You can ask us to show you, correct or delete the personal information we hold about you, and you can unsubscribe from any email using its unsubscribe link. Depending on where you live, including California and the EU, you may have further rights under local law. To make a request, email [robert@cultureblueprint.com](mailto:robert@cultureblueprint.com). We won’t treat you differently for using these rights. ## Security We use reasonable measures to protect your information, such as encrypted connections and limited access. No website can promise perfect security. ## Children This site is meant for adults and businesses. We don’t knowingly collect information from children under 13. If you think a child has sent us information, email us and we’ll delete it. ## Changes to this policy If we change this policy, we’ll update it here and change the date at the top. ## Contact 48 Hour Day, Inc., Cardiff by the Sea, California Email: [robert@cultureblueprint.com](mailto:robert@cultureblueprint.com) --- Site index for agents: https://robertrichman.com/llms.txt | Full URL list: https://robertrichman.com/sitemap.xml