# Was it Boeing's technology that failed, or the culture? — Robert Richman

> Robots don't make planes (yet). People do.

Source: https://robertrichman.com/was-it-boeings-technology-that-failed-or-the-culture/

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## Was it Boeing's technology that failed, or the culture?

April 25, 2019

Culture, Values

Robots don't make planes (yet). People do. And when Boeing opened up a new plant, in a new state, the demand to meet deadlines was prioritized over procedures and standards. It's all well-covered in a podcast by the New York Times. It's amazing how it can take decades to build a reputation, and only moments to destroy it. Make values and principles the standard, over numbers and deadlines.

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