Chapter 3 – The Culture Blueprint


Design the Blueprint. INCLUDES: The Culture Blueprint. The Culture Growth Engine. Attract and Repulse. Job Descriptions. Interview Process. Induct and Initiate. Induct into the Organization. Team Initiation. New Manager Introduction. World Class Service. The New Service Model. Personalized Engagement. Coach Up or Coach Out. Dynamic Learning. Unbreakable Rituals. Empowerment. Epic Engagement. Share to Keep