October 14, 2024
I learned a lot about how to create WOW experiences during my tenure at Zappos. And now I’m applying them to the sales experience (specifically for outbound sales calls with a complex sale).
I’ve developed this sales game (below) that can be used in:
a) Training / Role play
b) On live calls
c) During coaching / mentoring
The game dynamics work so that:
1. The win isn’t just closing the sale. You get a point score at the end of it to track progress over time.
2. The player can see what stage of the process they get stuck on (when they collect the coins at the end of the day), so they know how to ask for coaching help.
3. You see you’re in the sales flow vs when you’re in pure rapport building or objections smashing.
4. You learn how to rapidly smash objections through the additional card game
5. It takes what can be a long and boring sales script and turns it into a fun and engaging game.
Have you thought about creating a game out of your process.
I’d love to help you. Let’s talk (click here)
