Branson on Thinking Big

June 12, 2013

Vision

Branson on Thinking Big

In this article, Richard Branson says everything comes down to two things: Culture and Service.

“We had accidentally stumbled on the core elements of a culture dedicated to delivering great customer service! It turned out that people who work in a friendly environment that is tolerant of mistakes, and who are empowered to make decisions about how they do their jobs, arrive at the best possible solutions for serving customers.”

Why make it an accident? Plan for it. Design your culture.

Productivity Hack: Hack the Wifi

March 14, 2013

Productivity

I’m at a coffee house, and the wifi is down. Awesome. No, seriously. Awesome! Now I can actually get stuff done.

My friend Dawn, author of Small Footprint Family, had her internet connection go out completely at her house this week. A few hours later, she had finished formatting her book – a task that she had put off for months, assumed would take weeks, and would require assistance from freelancers. Dawn is the antithesis of lazy. In fact, the time she spent online was spent working on marketing, SEO, and blog posts. But eliminating that option opened up a new possibility.

Dawn’s husband Ivan had never been able to sleep more than 5 hours a night. That night he slept for 7 hours. Why? Because with the internet down, there was never that stressful feeling that he could be doing work from the office. It reminds of the Jewish laws for the Sabbath. The specific wording in the commentary is that the command is not just to rest, but to rest “as if you never have to work, ever again.” Can you feel the difference between those two levels?

My friend Patricia decided to put fate in her own hands by specifically choosing a coffee shop that has NO internet connection. By going there to work just a couple hours a day, she completed her entire business plan in a week.

What is something you’ve been putting off? Something you know you must do. Something you think will take a long time, but you won’t know until you try it? Great, now find a coffee house with no wifi.

The Easy Way to Help the Homeless

February 14, 2013

Uncategorized

Image

I was not going to post this as it's very personal to something I care about, but after I shared it with a good friend she was so convinced it's a great technique that she encouraged me to share it. 

So here goes…

The cause that always gets to me on an emotional level is hunger. The idea of anyone starving makes me tear up. So I donate a lot to charity water because they leverage my dollar to its highest value and help those most in need (as you know, we need water even more than we need food).  But when I walk or drive by someone with a sign that says "Hungry. Please help." I can't just walk by. 

I used to give them money until I realized I had no idea if they would really use it for food. And then I started asking them what kind of food they wanted, then I'd go out to buy it and go back to give it to them. But that would take a half hour! So I came to be resentful of the entire process. 

Then it hit me that I could get $5 gift cards for food, and keep them on me, as well as in my car. That way I didn't have to spend time buying food, but I could still know they would use it on food. Problem solved! McDonald's makes it really easy, because they're everywhere, and it lets the person decide what food they want, when they need it. And there's something about a gift card that makes it feel like a true gift. 

The thanks you get can make it very worthwhile, but keep this in mind… Have you ever been in a bad mood because you skipped a meal? Now imagine skipping several meals while sleeping on the street. You might not be in a stellar mood. So if you don't get a warm, friendly response, just smile to yourself knowing it will hit them later. 

How to Save the World (Part 2)

December 26, 2012

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In How to Save the World (Part 1) I described the underlying beliefs. Now I’ll get into the how.

 

First, consider the idea that saving the world is not about “stopping” anything (e.g. Stop Poverty, stop cancer, stop violence, etc). The intentions behind stopping something may be good, but it rarely works.

 

Take the case of 7-11 stores in the 80’s. Certain stores were plagued by gangs who would hang out in front at night. Each night the managers would tell them to go away, and call the police to get them out of there. But inevitably the gangs would return. This would happen constantly, until a store manager shifted his focus away from trying to stop their behavior.

 

That manager decided to play classical music outside his store at night… Boom. The gangs disappeared on their own volition because they couldn’t stand the music! So by committing to what he really wanted (peace) and by giving up trying to stop behaviors, he solved the problem.

 

But unfortunately, those who want to save the world see it through the lens of stopping things – End poverty, stop polluting, end war, fight hate, you name it.

 

Now here’s where it gets interesting…

 

You might think that solving each of these would require determining all of their individual opposites. But what if they could all be solved at once? What if there is a solution regardless of the problem? What if there is a metaphorical Vitamin C that can ward off sickness, regardless of what kind? What if there’s a way to strengthen the Earth’s immune system such that individual remedies no longer become necessary?

 

That solution exists…

 

Nature always seeks a balance. So if we understand what balance holds the world together at every level (physical, social, spiritual, chemical), then we will know what to focus on.  The source of the balance can be found in the rule of 3’s. For example, at the physical level we have proton, neutron and electron. At the basic species level we have mother, father, offspring. Stories have a beginning, middle and end. We understand time as past, present and future. We understand language as 1st person (I), second person (you) and third person (he/she). The list goes on and on. We understand the world as balanced units of three.

 

So what is the unit of three that supersedes them all?

 

To find this, we can look at one of the first religions in ancient history: Hindusim.

 

Shiva, Vishnu and Brahma are considered the Trimurti – the three aspects of the universal supreme God:

 

Brahma – Creator
Vishnu – Preserver
Shiva – Destroyer

 

It’s birth, then life, then death. Create, maintain, destroy.

 

Anyone who wants to save the world is usually concerned with the destroy part. They are fighting some sort of destructive force in the world. It’s very, very easy to demonize destroyers, because we do not identify with them. Other people are killers and murderers. Other people oppress. Cancer is the problem, not me.  But that’s the shadow because the destroyer is in all of us. All we have to do is unpack one of our favorite words to see it:

 

con·sume  (kn-sm)

v. con·sumed, con·sum·ing, con·sumes

 

1. To take in as food; eat or drink up.
2. a. To expend; use up:
2. b. To purchase (goods or services) for direct use or ownership.
3. To waste; squander.
4. To destroy totally; ravage.
5. To absorb; engross.

 

We are all constantly destroying through consumption. To consume is literally to destroy. When you take out your trash every week – those bags filled with tons of packaging and waste, and you see every single person in your city doing it constantly. It seems to disappear. It seems to go into the ether, but deep down we each know that every trash bag we take out is a punch to the earth.

 

But this is NOT an argument to stop consuming. It’s natural. And fighting it won’t fix it.

 

The way to save the world is to simply take the focus off the consumption and balance it out with the act of creation and preservation.

 

Creation and preservation will naturally reduce consumption and destruction.

 

And I mean this in the most simple of ways. I could be watching TV right now (consuming) but instead I’m creating by writing. Does it mean I should never watch TV? No, but look at how much time our population spends watching instead of creating.
How can I be so audacious to suggest that if everyone writes a blog then we’ll save the world? The reason is because the act of creating is a deeply spiritual endeavor that get us in touch with our power to create our own experiences. And when we know that power, that’s when we innovate. That’s when we get ideas. That’s when we come up with solutions, because they don’t come from anger, from hate, from destruction. They come from the sheer energy of feeling truly alive.

 

Next I’ll share the various ways to get creative, and I would love to hear your ideas and thoughts.
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